Returns & Exchanges
At Arpita & Sulakshana, we strive for perfection in every stitch; however, if you are not completely satisfied with your purchase, we offer a seamless 14-day return and exchange policy on all unworn items. Please ensure all original tags remain attached and the garment is in its original packaging to qualify for a full refund.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return or exchange within 14 days of delivery.
Quality Inspection
Ensure the garment is unworn, unwashed, and has all original luxury branding tags intact before securely sealing it in the original shipping box.
Schedule a Pickup
Once your request is approved, we will arrange a complimentary courier pickup from your delivery address at a time that suits your schedule.
Receive Your Refund
After our studio team completes a quality check, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing